BS, PMP, ITIL4/F, CSM, CSSGB
  • LEADERSHIP & TEAM DEVELOPMENT
  • OPERATIONAL EXCELLENCE & MANAGEMENT
  • PROJECT MANAGEMENT
  • PROCESS IMPROVEMENT
  • STRATEGIC PROBLEM SOLVING

Dynamic consultative leader who pairs strong technical skills with proven experience managing and leading large-scale software implementations to transform the products driving our businesses. Inspiring technology teams to with product vision and producing technical solutions that align technology strategy with business goals.
Resume
Specialties
10+
YEARS
Director Experience
Technology Services leadership
12+
YEARS
Implementation Leadership
Leading large-scale software implementations
15+
YEARS
Technical Expertise
HTML, CSS, SQL experience
12+
YEARS
Personnel Management
Building high performing teams
Technical Writing Excellence
Over 15 years crafting policies, guides, technical specifications and executive presentations
Software Development
5 years of hands-on development experience complementing technical leadership
Executive Communication
Proven track record delivering Board and executive-level presentations and reports
Education and Certifications
Bachelor of Science
Colorado State University - Pueblo, CO
Major: Computer Information Systems
Minor: Business Administration
1
Project Management Professional (PMP)
2
ITIL® 4 Foundations (ITIL4/F)
3
Certified ScrumMaster (CSM)
4
Certified Six Sigma Green Belt (CSSGB)
5
Microsoft Dynamics CRM 4.0 Applications
6
CompTIA Security+
7
CompTIA Network+
Skills
Strategic Leadership
  • Project Management
  • Technical & Operational Risk Management
  • Strategic Planning
  • Resource Allocation
  • Budgeting & Contract Negotiation
  • Roadmap Development
  • Business Process Improvement
  • Regulatory Compliance
Team Leadership
  • Team Building
  • Cross-Functional Collaboration
  • Decision-Making & Accountability
  • Agile/Scrum Project Management
  • Stakeholder Management
  • Vendor Management
  • Problem Solving
  • Executive Communication
Development Expertise
  • Languages: ASP.NET, C#.NET, Classic ASP, Java, JavaScript, PHP, HTML, CSS, SQL
  • Tools: Visual Studio, Azure DevOps, TFS, JIRA, Confluence, SonarCloud, SQL Server Management Studio
  • Architecture: Service-Oriented Architecture, Event-Driven Integration, Distributed Systems
Enterprise Solutions
  • Project Tools: MS Project, MS Visio, Hive
  • CMS Platforms: Umbraco Cloud, SharePoint, WordPress, Microsoft Dynamics
  • Analytics: Power BI, Telerik Reports
  • Automation: Nintex/K2 Process Automation, CI/CD, Automated Testing
  • Cloud Platforms: Azure Cloud, AWS
Professional Experience
1
Director of Technology Services
(Sr. Manager, Product Owner, Project Manager)
  • Spearheaded the development and seamless implementation of the multi-year FACT Accreditation Portal project on-time and under budget, successfully integrating multiple systems with zero major defects and improving operational efficiency by 80%.
  • Directed the technology effort to separate FACT from the University of Nebraska Medical Center (UNMC) 30 days ahead of schedule and with minimal staff disruption.
  • Implemented the annual Security Risk Assessment and mitigation strategy to achieve the Compliancy Group’s HIPAA Seal of Compliance protecting FACT data, its business associates, and their patients.
  • Effectively developed and presented business cases to drive informed decision-making and secure executive buy-in for key technology investments resulting in the a 90% approval rate.
  • Leader and contributor for the Single Sign On implementation integrating more than ten systems and for over 400 users with no unmanaged disruptions.
  • Took ownership of a failing custom development project and averted $180K+ in additional costs by developing a Requirements Traceability Matrix (RTM) and working with the vendor to perform a gap analysis.
2
Manager of Business Systems Analysis
American Title, Inc. | Omaha, NE | May 2013 – June 2014
  • Developed and implemented a comprehensive Business Analyst Training and Advancement program, with clearly defined goals and KPIs for three new progressive business analyst roles, resulting in promotions for two staff members to the Senior Business Analyst role, reduced ramp up time using a standardized training strategy, and a notable increase of internal applicants vying for entry level business analyst positions.
  • Directed the implementation of Acumatica for the Accounting Department significantly reducing labor hours and streamlining 40+ reports into 10 dynamic dashboards driving productivity for the Accounting Department.
  • Independently established a Software Profile document to capture a basic overview of software resulting in identification and elimination of redundant software reducing software licensing costs by $4,300 annually.
3
Software Implementation Consultant
Accenture | Denver, CO | June 2010 – May 2012
  • Managed project timelines and worked directly with Accenture and Microsoft System Engineers to configure, test, and troubleshoot Microsoft Dynamics CRM and TMT configurations resulting in seamless enterprise-wide implementations for clients across the globe.
  • Designed specialized training curriculum and provided in-person and remote training to thousands of end users using a variety of delivery methods including auditorium style, hands-on, and one-on-one to facilitate end user adoption resulting in increased user proficiency, reduced customer adoption time, satisfied clients, and return client business.
4
Web Developer
Serco, Inc. | Colorado Springs, CO | May 2008 – May 2010
  • Effectively leveraged Business Analysis skills to transform abstract customer ideas into tangible web applications resulting in increased responsibilities leading SaaS implementations for the Department of Defense.
  • Leveraged software development skills to perform N-tier feature development as well as quality assurance testing resulting in client satisfaction and contract extensions.
Community Involvement
Lasagna Love
2024
Join the kindness movement by cooking and delivering homemade meals to families in need with Lasagna Love.
Ronald McDonald House
2013
Help provide comfort, care, and home-cooked meals to families with hospitalized children through Ronald McDonald House.
Habitat for Humanity
2009
Lend a hand in building homes and hope for families through Habitat for Humanity’s community-driven projects.
References
Linda Miller
Chief Operating Officer
Foundation for the Accreditation of Cellular Therapy
Alisa Forsythe has been an invaluable member of our team at the Foundation for the Accreditation of Cellular Therapy (FACT) for the past decade. She began as a Business Analyst and quickly took on responsibilities beyond the scope of her role including managing the departmental budget, vendors, and more. She effectively supported FACT through a decade of rapid growth resulting in a reclassification of her role as the Director of Technology Services. During her tenure, she has led and supported countless diverse and interdepartmental initiatives from initiation through launch. Her more notable accomplishments include a rebuild of the mission critical FACT Accreditation Portal, all technical aspects of FACTs transition to an independent entity from UNMC, our website rebranding, and implementing Single Sign-On. Furthermore, she has demonstrated the ability to perform the duties of a manager, leading others with kindness and honesty, investing her time and efforts in their continued professional growth all resulting in a loyal, high-performing team. She remains a valued member of the FACT team, and I would wholeheartedly recommend her to anyone considering her. I am excited to see her growth continue beyond FACT and know she will excel wherever she goes.
Contact Information Available on Request
Mandy Evert
Sr. Business Analyst
AgriBank
Alisa Forsythe was my manager at American Title, Inc. Her leadership style is like a coach or mentor. She created opportunities for her staff including options for promotion, attending training to obtain new skills, coordinating on-site training event for Win-Win negotiation, and offering BA training sessions taught by her. She listened to her staff and acted as an advocate for them in discussions with the company owners. She is one of the best managers I had during my time at American Title and I would eagerly accept positions reporting to her in the future.
Contact Information Available on Request
Angela Schmidt
Principle Strategic Customer Success Manager
NetApp
I worked with Alisa Forsythe on-site at CENTCOM in Tampa, Florida as a Consultant rolling out Microsoft Dynamics CRM, 4.0 with Accenture’s Task Management Tool. During my time on-site, Alisa was reliable, outgoing, personable, tech savvy, and hard working. Her training was engaging and she had a natural ability to explain technical concepts to senior leaders in a way that they quickly understand. I would definitely work with her again.
Contact Information Available on Request